1.5 / 5.0
2 Reviews
Accuracy is lacking
I only got this two years ago
now that I finally got covid and need an accurate reading Ive had readings between 95 and 102 in 5 minutes. Doesnt fill me with confidence. Guess Ill be looking for another option - quickly - to accurately gauge my infection.
- Was this review helpful? Yes (0) No (0)
- Flag as Inappropriate
- Was this review helpful? Yes (0) No (0)
- Flag as Inappropriate
Response from ThermoWorks
Hi Kristen,
We appreciated hearing from you via your review. Our Tech Support team has been trying to contact you ever since you posted, but have been unable to reach you. Your WAND comes with a 1-year warranty and we want to make sure you have one that works correctly. Meanwhile, we have a great article containing tips for success while using a forehead thermometer, like WAND. Would you mind looking at it to see if anything jumps at you? You can find the article here:
Tips for Ensuring Best Results with Forehead Thermometers
https://blog.thermoworks.com/thermometer/tips-for-best-results-with-forehead-thermometer/
We hope to hear from you soon. Our Tech Support team is available at techsupport@thermoworks.com or 800.393.6434.
We appreciated hearing from you via your review. Our Tech Support team has been trying to contact you ever since you posted, but have been unable to reach you. Your WAND comes with a 1-year warranty and we want to make sure you have one that works correctly. Meanwhile, we have a great article containing tips for success while using a forehead thermometer, like WAND. Would you mind looking at it to see if anything jumps at you? You can find the article here:
Tips for Ensuring Best Results with Forehead Thermometers
https://blog.thermoworks.com/thermometer/tips-for-best-results-with-forehead-thermometer/
We hope to hear from you soon. Our Tech Support team is available at techsupport@thermoworks.com or 800.393.6434.
May 19, 2022
Rozanne P
Purchased two in 2020 - both are inaccurate
I purchased 2 of these for family members in June 2020. Neither family needed to use the thermometer right away. When they did use the thermometer, both thermometers were inaccurate. I just learned this recently and decided to write a review. I'm extremely disappointed. I paid more than double the current selling price of $35 for each thermometer.
- Was this review helpful? Yes (0) No (0)
- Flag as Inappropriate
- Was this review helpful? Yes (0) No (0)
- Flag as Inappropriate
Response from ThermoWorks
Hello, Marida. We would like to follow up about how the thermometers are performing and see what is going on. Our Tech Support team tried to get in contact l to get more information, but they hadn't heard back from you. In case you didnt receive our call or email, you may contact us at techsupport@thermoworks.com or by calling 1-800-393-6434.
August 16, 2022
Hannah D
